Certified Electronic Health Records Career Prep Professional

MSM122 / 410 Hours / 12 Months / Self-Paced / Materials Included

Course Overview:

It is so important for students entering the workforce to be well prepared for the challenges found there. For those students hoping for a career in health care, it is imperative that they have an understanding of electronic health records and how those records impact patient care and reimbursement.  This course will provide provide the instructional tools needed to facilitate student learning of the electronic health record process.  Administrative, clinical, and billing applications are discussed, as well as real-world situations that the students will encounter in the workforce. 

Students will:

  • Explore the history and current use of patient health records, their importance to individuals’ health, and their contribution to the healthcare system.
  • Describe the medical assistant’s role in promoting electronic health records.
  • Discuss the legal meaning of privacy.
  • Become familiar with patients’ rights under HIPAA, and explore how they affect the EHR.
  • Discuss the necessity of respectful communication among providers, staff, and patients when answering the telephone, sending email, messaging, faxing, and scheduling appointments.
  • Discuss the role of the front office in maintaining the waiting room.
  • Describe the benefits of documentation in the electronic health record (EHR).
  • Discuss the role of the patient, the provider, and the third-party payer in the medical reimbursement process.
  • Discuss the concept of medical necessity and indicate how it affects third-party reimbursement.
  • Define and explain the Personal Health Record (PHR) and patient portals.

About ProTrain:

ProTrain is committed to offering world class interactive online courses that provide training and learning support for the student in a number of ways during their experience. The ProTrain course structure has been developed to provide activities to guide students throughout the entire process of learning. Learning activities include hands-on assignments that allow students to use what they are learning to allow better transferable skills within their work environments; and collaborative assignments, like wikis and discussion groups that allow them to share what they have learned with others in the same course.

While a student learns, they are not alone. Each student will receive guidance and support from his or her assigned Training Assessment Manager (TAM) and Student Services Specialist (SSS) representative. In addition, we will offer live monthly webinars and feedback sessions for various subject categories. Throughout the entire course, students are monitored by the SSS representative using progress reporting from the ProTrain Registration System (PRS).

ProTrain will provide Students who successfully complete their online certification programs and pass their industry level certification exams the access to the new ProTrain Education-2-Employment Career Tracker system. The Career Tracker will allow our students who pass exams to load their own resumes at no additional cost, and letting industry employers find their talent through the same database.

Curriculum Developer Biography:

Willow Nolland is an expert in education and eLearning, with more than ten years of experience in curriculum development and instructional design. She has worked in higher education for over twelve years, and has developed numerous courses and has been involved in curriculum development across disciplines. She has experience with academic program development and coordination, curriculum development, student learning outcomes, educational partnerships, and student development. In addition, she has developed and administered professional development programs for various groups, including teachers, counselors, healthcare workers and members of private industry. She is a certified Quality Matters Reviewer and has taken graduate courses in online course development. She designs and teaches online courses at the college level and is proficient in a variety of course management systems. She has helped educators redesign their courses to transition them from a face-to-face format to an online format, and has provided course editing assistance to others. As a freelance instructional designer and curriculum developer, her projects have included course editing and redesign of online continuing education courses for nurses, CEU curriculum development for healthcare workers and teachers, and course review and editing for various colleges and universities.

Course Outline:

Lesson 1: Introduction to Electronic Health Recoreds

This lesson will explore the history and current use of patient health records, their importance to individuals' health, and their contribution to the healthcare system inclduing documents in medical records, the electronic health record, advantages and disadvantages to using electronic health records.

Lesson 2: Overview of SimChart for the Medical Office

This lesson will review when medical practices go digital and getting comfortable with electronic health records software.

Lesson 3: Privacy, Confidentiality, and Security

This lesson will review in detail the Health Insurance Portability and Accountability Act (HIPAA); the major features of HIPPA including security safeguards and patients' rights under HIPPA; along with how patients can protect their health information.

Lesson 4: Administrative Use of the Electronic Health Record Patient Letter

This lesson will cover the role of the front office assistant, communication in the Medical Office, Incident reports, and managing electronic health records.

Lesson 5: Clinical Use of the Electronic Health Record

This lesson will review the documentation practices in electronic health records while incorporating clinical documentation in the patient record.

Lesson 6: Using the Electronic Health Record for Reimbursement

This lesson will review the healthcare reimbursement process, revenue cycles, coding systems, and potential fraud and abuse cases.

Lesson 7: The Personal Health Record and Patient Portals

This lesson will cover personal health records, what information is included as compared to the medical record, innovative features of personal health records and how to maintain the personal health record using patient portals.

All necessary materials are included.

Certification(s):

This course prepares the student to take the National Healthcareer Association Electronic Health Record Specialist (CEHRS) and Medical Administrative Assistant certification exam(s).  The cost of the Electronic Health Record Specialist (CEHRS) and Medical Administrative Assistant certification exam(s) is included in the cost of the course.


System Requirements:

Internet Connectivity Requirements:
  • Cable and DSL internet connections are recommended.

Hardware Requirements:
  • Minimum Pentium 400 Mhz CPU or G3 Macintosh. 1 GHz or greater CPU recommended.
  • 256MB RAM minimum. 1 GB RAM recommended.
  • 800x600 video resolution minimum. 1025x768 recommended.
  • Speakers/Headphones to listen to Dialogue steaming audio sessions.
  • A microphone to speak in Dialogue streaming audio sessions.
Operating System Requirements:
  • Windows Vista, 7, 8, 8.1, 9, 10
  • Mac OSX 10 or higher.
  • OpenSUSE Linux 9.2 or higher.
Web Browser Requirements:
  • Google Chrome is recommended.
  • Firefox 13.x or greater.
  • Internet Explorer 6.x or greater.
  • Safari 3.2.2 or greater.
Software Requirements:
  • Adobe Flash Player 6 or greater.
  • Oracle Java 7 or greater.
  • Adobe Reader 7 or greater.
Web Browser Settings:
  • Accept Cookies
  • Disable Pop-up Blocker.


**Outlines are subject to change, as courses and materials are updated.**